Privacy Policy

As a result of browsing the website and completing the website forms, the user agrees that the personal data provided or that may be provided in the future through this service will be processed in personal data files of the establishment, including the collection of access data and the use of cookies and features provided by third parties.

Purpose of processing, legal basis, and recipients of the information

The data is used for:
• Enabling the operation of the website
• Registering and responding to requests made by users through the website forms
• Providing and managing hotel services, processing reservations, and payments
• Generating web analytics and statistics
• Including functions provided by third parties (Google Maps, etc.)

Browsing the website and access to areas for registered users

• Purpose: The necessary data is processed for the provision of online services, including the registration of IP addresses, pages visited, and access dates, as well as information about the user's device. The data is also processed for security purposes and to improve the website.
• Legitimacy: The processing of data is necessary for the provision of online services; consent is expressed through the use of the website.
• Recipients and transfers: The establishment, web hosting companies.

Use of website forms

• Purpose: To respond to requests made through the website forms.
• Legitimacy: Consent expressed by using and submitting the form.
• Recipients and transfers: The establishment and companies involved in providing the requested services.

Provision of services

• Purpose: To provide services, including managing hotel reservations and payments. Sending information about the establishment’s services through electronic means. Quality surveys.
• Legitimacy: Execution of the contract or provision of the service.
• Recipients and transfers: The establishment and companies involved in providing the requested services.

Web Analytics

• Purpose: To understand how the website is searched, accessed, and used by the public. This may involve the collection of personal data such as the IP address, connection location, and information about the browsing software or hardware, etc.
• Legitimacy: Consent, expressed through the use of the website.
• Recipients and transfers: The establishment.

Functions provided by third parties

• Purpose: To incorporate features provided by third parties, such as maps, analytics, social buttons, Zendesk chat widget, etc.
• Legitimacy: Consent, expressed through the use of the website.
• Recipients and transfers: Third-party functions establish a direct connection between the user’s browser and the third-party domains, allowing the download and execution of the function, even from pages outside the European Economic Area.

This website integrates functions from Google Inc, such as Google Analytics and Google Maps. By using this website, the user authorises the processing of their data by Google in accordance with their privacy policy: https://policies.google.com/privacy.

Accuracy of Data

The user must complete the forms with true, accurate, complete, and up-to-date information. The user shall not enter data belonging to another person; it will be presumed that the data has been provided by the owner of the data. The user will be solely responsible for any direct or indirect damage or harm caused to any person as a result of completing the form with data related to another person.

Rights of Access, Rectification, Deletion, Opposition, and Others

The data subject has the right at any time to access, rectify, and delete their personal data, as well as to oppose the processing of their data, under the terms established by data protection legislation. They also have the right to request: data portability, the withdrawal of any consent given, and restriction of processing.
El titular de los datos puede ejercer estos derechos mediante escrito dirigido por correo postal al establecimiento.
The data subject can exercise these rights by writing to the establishment via postal mail. The request must include a signed communication indicating the action being requested, along with a photocopy of the ID card or passport.
The data subject may also object to receiving commercial emails by simply requesting it through an email sent from the address they wish to unsubscribe from, directed to the establishment.
If the data subject believes that their data is being processed in violation of data protection laws, they may file a complaint with the data protection authorities.

Minors

The use of web services is prohibited for individuals under 18 years of age.

Data Security

This website employs some of the most secure technologies in terms of protecting your credit card data. It also complies with all international regulations governing this matter. All sections where sensitive information is requested use the SSL communication protocol. This means that information transmitted over the Internet from your computer to our server is encrypted, making it indecipherable to anyone else. This technology ensures and guarantees that your data cannot be intercepted, manipulated, or impersonated in any way. As a result, online payments are as secure as direct purchases.

What does SSL mean?

SSL (Secure Socket Layer) is a standard security technology for the internet. It uses an encryption system that ensures the highest confidentiality of the data transmitted to us. This prevents illegal entry or interception into a system while data is travelling over the internet. For added security, this data is stored on a secure server protected by a continuously monitored firewall.